Last modified November 27, 2023 with an effective date of November 27, 2023
This privacy policy ("Policy") informs you of our practices when handling your Information through the Services (both as defined below). In this Policy, "EZ Bizzy LLC," "we," "our" or "us" refers to EZ Bizzy LLC, a company registered in Delaware with its registered address located at 16192 Coastal Highway, Lewes, Delaware 19958. When you are using EZ Bizzy LLC Services in your personal capacity, we are the data controller under the applicable privacy laws, and this Policy applies.
When you are using EZ Bizzy LLC Services as a member of an organization that is a customer of EZ Bizzy LLC (for example, when accessing an EZ Bizzy LLC for teams workspace that relates to your employer if that employer is an EZ Bizzy LLC customer), we are a data processor under the applicable privacy laws, and that organization is the data controller. In those circumstances, your organization's privacy policy applies, and you should refer to its privacy policy for information about its privacy practices. For clarity, we are not responsible for the privacy practices of third parties. Please be aware that this Policy does not apply to your activities or any Information that you disclose to your organization, when that organization is the data controller.
For the purpose of this Policy, "Information" means any information relating to an identified or identifiable individual. This includes information you provide or generated when you use: (a) our apps, including EZ Bizzy (the “App”); and (b) ezbizzy.com and any other dedicated EZ Bizzy LLC websites, such as ezbizzy.com and ezblink.com which link to this policy ("Website" and together with the "Apps" the "Services"). When you use the Services, you accept and understand we collect, process, use and store your Information as described in this Policy. If you do not agree with this Policy, you must not use any of the Services. If you change your mind in the future, you must stop using the Services and you may exercise your rights in relation to your Information as set out in this Policy.
1. Information we collect:
We will collect and use the following Information about you:
Information you provide to us:
- Registration information: for example, when you create a sugn-up on the Website, you will be asked to provide your name, telephone number, address, and email. For paid services, including EZ Bizzy LLC's Premium plan, we also collect your billing address, transaction information, tax identification number, Stripe identification number, and invoice address ("Payment Information").
Information collected via voluntary activities:
- For example, when you communicate with us via email, or complete online forms, we ask you to provide your email address and any Information you choose to provide to allow us to assist you.
Information we automatically collect or is generated about you when you use the Services:
- Identifiers, such as your IP address, device ID, and device information (such as model, brand and operating system).
Geolocation information:
- Such as your GPS information when you use the location reminder feature of the Services. Where required, we will obtain your consent prior to collecting such Information.
Cookies:
- We use cookies and other similar technologies ("Cookies") to enhance your experience when using the Services. For more information about our Cookies policy, see below How We Use Cookies and Similar Technologies section.
Information you generate when using the Services:
- You may provide Information as part of your use of the Services, including any Information you provide when sending messages through the Services.
Information regarding your use of the Services:
- Such as app use information, interactions with our team, and transaction records.
Information received from third parties:
- Information we receive from third party platforms: when you register through a third party account (such as Apple or Google) or when you connect other apps to our Services (such as Facebook), we receive Information which may include your username, email address, and profile picture.
Information from platforms our Services relies on:
- Such as for transaction information and payment verification.
Children:
- Our Services are not targeted at children, and we do not knowingly collect Information from children under the age of 13. If you learn that a child has provided us with Information in violation of this Policy, please contact us as indicated below.
2. How we use your personal Information
We use your Information to:
Provide you with the Services:
- We will use your Information to perform our contractual obligation towards you to allow you to create an account and use the Services.
Improve and monitor the Services:
- It is in our legitimate interests to improve our Services for our customers.
Provide you with support and to respond to your requests or complaints:
- If you reach out to us for support, we will use your Information to respond to and resolve your queries and complaints and facilitate support.
Conduct analytics:
- It is in our legitimate interests to analyse the use of, and any other interaction or interest in our Services.
Send you newsletters about product news, tips and tricks, daily productivity reports:
- We will send you emails with reports, newsletters with product news, and tips and tricks to use our Services.
Prevent fraud, defend EZ Bizzy LLC against legal claims or disputes, enforce our terms:
- It is in our legitimate interest to protect our interests.
Conduct surveys and Interviews:
- From time to time, we may ask you to participate in surveys and Interviews we conduct which are in our legitimate interest because they help us understand our userbase and improve the Services.
3. How we use cookies and similar technologies
Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer. They contain information that is transferred to your computer's hard drive.
Our Services uses Cookies to collect information about your browsing activities and to distinguish you from other users of our Services.
We use the following cookies:
Strictly necessary cookies:
- Some cookies are strictly necessary to make our Services available to you; for example, to perform your login functionality and for user authentication and security. We cannot provide you with the Services without this type of cookies.
Functional cookies:
- These are used to recognise you when you return to our Website.
Analytical and advertising cookies:
- We also use cookies for analytics purposes and advertising in order to operate, maintain, and improve our Services
We use the following analytical and advertising cookies:
Cookie | Purpose | Retention
Google Analytics | Analyzing website traffic and user behavior | 90 days
Stripe | Handling payments and pricing/upgrade page | Session based
YouTube | Displaying videos on Help Center pages | Varies
You can block cookies by setting your internet browser to block some or all cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to use our Services.
Except for essential cookies, all cookies will expire after a maximum of 2 years.
4. Who we share your personal Information with
We share your Information with selected third parties, including:
- Other users who will see your profile information and any other information you choose to share with them through the Services.
- Vendors and service providers we rely on for the provision of the Services.
- Cloud service providers who we rely on for data storage, including Amazon Web Services who are based in the U.S.;
- Customer support solution providers, who help us manage and respond to our customer questions and complaints.
- Analytics providers. We work with a number of analytics, segmentation, and mobile measurement service providers who help us understand our userbase.
- Third Parties Service Integrations. When you connect third party apps to the Apps, you authorize us to share designated Information and data created and/or uploaded by you to our server with these third party services of your choice on your behalf.
- Communications platform providers, who help us manage and send newsletters to you in relation to the Services.
- Payment processors, such as Stripe.
- Law enforcement agencies, public authorities, or other judicial bodies and organizations.
- Change of corporate ownership.
Although we have in place security measures to maintain the privacy and integrity of your Information, the transmission of Information via the internet is not completely secure. We may also take extra steps to protect your Information and minimize the Information we process. For example, when we store your Information, we use AES 256 encryption, and when we send or receive your Information, it is encrypted with TLS 1.1 or above. Additionally, we are not responsible for how third-party integration services may collect, use or share the Information you send from the Apps. Please review the privacy policy of such third-party integration partners before connecting those services to the Apps.
5. Where we store your Information
Your Information will be processed by our employees and service providers in the U.S. and Canada. If you choose to use our Services from the European Economic Area ("EEA"), the United Kingdom ("UK") or other regions of the world with laws governing data collection and use that may differ from U.S. and Canadian law, then please note that you are transferring your Information outside of those regions to the U.S. for storage and processing. We may transfer Information from the EEA or the UK to the U.S. and other third countries based on European Commission-approved or UK Government-approved Standard Contractual Clauses, or otherwise in accordance with applicable data protection laws. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services. You can contact us as detailed below if you want more information about our data transfer practices.
6. How long we store your Information
Your Information is kept for as long as necessary to achieve the purposes set out above. When we process Information for our own purposes, we determine the retention period taking into account various criteria, such as the type of Services provided to you, the nature and length of our relationship with you, possible re-enrollment with our Services, the impact on the Services we provide to you if we delete some Information from or about you, and mandatory retention periods provided by law and the statute of limitations. Generally, we also delete your Information following a valid erasure request (see below Your Rights: Erasure section). Some Information we collect will be stored for longer where we have an overriding legitimate interest to retain such Information (for example, Information on suspicious behaviour of certain users of our Services and transaction records).
When deleting Information, we will take measures to make the Information irrecoverable or irreproducible, and electronic files which contain Information will be deleted permanently.
7. Your rights
If you are based in the EEA or the UK, you have certain rights in relation to your Information. You will find more information below on when which rights can apply. To exercise your rights, please contact us at privacy@ezbizzy.com. Before fulfilling your request, we may ask you to provide reasonable Information to verify your identity. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain Information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
Access:
- You have the right to access Information, and to receive an explanation of how we use it and who we share it with.
Erasure:
- You have the right to delete your account and erase your Information and upon deleting your account, all your Information will be removed from our production systems.
8. Contact & Inquires
We welcome questions, comments and requests regarding this Policy. For additional details and frequently asked questions about our policies, please read our Security, Privacy and GDPR FAQs.
If you wish to make an inquiry about how we process your Information, please contact us at privacy@ezbizzy.com and we will endeavour to deal with your inquiry as soon as possible.
9. Changes
If we make any material changes to this Policy, we will post the updated Policy here and notify our users through the Services and/or newsletters. Please check this page frequently to see any updates or changes to this Policy.